Privacy Policy

1. Introduction

PhantomKey Technologies (“we,” “us,” “our”) develops zero-persistence security products including Dai Vernon and the broader PhantomKey platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use phantomkey.pro and contact us through this site.

Our commitment: We collect minimal data necessary to respond to inquiries and describe our products. Credential and password data in PhantomKey applications never leaves your device in plaintext form and is never transmitted to our marketing servers.

2. Information We Collect

Contact form (phantomkey.pro):

• Name
• Email address
• Message content you choose to send

Product and account data:

• Purchases, downloads, registration, and billing are handled on Brittaine — not on phantomkey.pro
• See Brittaine’s privacy policy for how that platform processes your information

Support and correspondence:

• Support inquiries and email correspondence you initiate with us
• Product version or context you voluntarily include in a message

What we don’t collect on this site:

• Your master passphrase or application secrets
• Your passwords or encrypted vault data
• Payment card numbers or billing credentials
• IP addresses for advertising profiles or cross-site tracking cookies
• Browsing behavior analytics from third-party trackers

3. How We Use Your Information

Required uses:

• Respond to contact form submissions and support requests
• Provide information about licensing, partnerships, and products
• Comply with legal obligations

Optional uses (only with your consent):

• Send product updates and feature announcements
• Notify you of security updates (we recommend opting in for this)

4. Data Storage and Security

Where we store data:

• Contact inquiries and correspondence retained in secure systems in the United States (or your designated hosting region)
• Product purchase and account records are maintained by Brittaine under its own policies
• Your encrypted password data in Dai Vernon and related products is stored only on your local device

How we protect data:

• Encrypted storage where personal data is retained
• Secure server infrastructure
• Access restricted to authorized personnel only
• No sharing or selling of user data

Where we retain inquiry data, we apply the same zero-persistence cryptographic principles that underpin PhantomKey products. Even if systems were compromised, sensitive application secrets are not held on this marketing site.

5. Your Rights

You have the right to:

• Access: Request a copy of personal data we hold from your contact with us
• Correction: Update incorrect information by contacting support
• Deletion: Request removal of your data from our systems (email privacy@phantomkey.pro with “Data Deletion Request”)
• Opt-out: Unsubscribe from marketing emails at any time (link in every email)
• Data portability: Request your data in a portable format

6. Data Retention

• Active correspondence: We retain contact and support records while a matter is open or you remain in communication with us
• Inactive inquiries: Data retained for up to 3 years after last activity, then deleted unless law requires longer retention
• Deletion requests: Honored within 30 days of a verified request
• Product accounts on Brittaine: Governed by Brittaine’s retention policies

7. International Data Transfers

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR.

8. GDPR Compliance (EU Residents)

Legal basis for processing:

• Contract performance: Processing necessary to respond to your requests and provide information you ask for
• Legitimate interest: Customer support and product communication
• Consent: Marketing communications (only with explicit opt-in)

Your GDPR rights:

• Right to access, rectification, erasure, restriction, objection
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Contact our Data Protection Officer: privacy@phantomkey.pro

9. Children’s Privacy

PhantomKey products are not intended for users under 13 years old. We do not knowingly collect data from children through this site. If you believe a child has provided us with personal information, contact us immediately.

10. Third-Party Services

Brittaine (product platform):

• Hosts product purchases, registration, and related account services for PhantomKey products
• Subject to Brittaine’s privacy policy: https://brittaine.com
• phantomkey.pro does not process payments or maintain product registration databases

No other third parties on this site:

• We do not use analytics services, advertising networks, or tracking pixels on phantomkey.pro
• Your data from this site is not sold to third parties

11. Security Breach Notification

In the unlikely event of a data breach affecting your personal information held by PhantomKey Technologies, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Provide details on what data was affected and remediation steps

Note: Your encrypted password data in Dai Vernon cannot be breached from this website because it never leaves your device.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Post the updated policy with a new “Last updated” date
• Notify users of material changes via email when we have your address and you opted in
• Seek renewed acknowledgment for significant changes where required

13. Contact Us

For privacy questions or data requests:

• Email: privacy@phantomkey.pro
• Support: contact@phantomkey.pro
• Web: Contact form
• Response time: We respond to privacy inquiries within 5 business days; data deletion requests within 30 days.

14. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal data we collect
• Right to delete personal data
• Right to opt out of data sale (we don’t sell data)
• Right to non-discrimination for exercising CCPA rights

Contact privacy@phantomkey.pro to exercise these rights.